Speakers

Mary Lou Ackerman
Vice President Innovation, SE Health
Dementia, A Complex Problem Requiring Comprehensive Solutions
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm

Kyla Alsbury
PhD Student
Innovative Models for Long-Term Care – Helping Owners and Operators Decide
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am

Dr. Majd Alwan
Senior Vice President of Technology and Executive Director of the LeadingAge Center for Aging Services Technologies (CAST)
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Dr. Alwan is responsible for creating and leading a network of technology companies, providers and research institutions focused on technology solutions for an aging society.
The network advances the interests of older consumers, caregivers and providers and fosters opportunities for collaboration between provider organizations, technology companies, and research institutions in exploring product development, testing prototypes, evaluating technology and deploying technology-enabled care models.
Prior to joining CAST, Majd served as an Assistant Professor and the Director of the Robotics and Eldercare Technologies Program at the University of Virginia’s Medical Automation Research Center. His research interests there included passive functional and health assessment, biomedical instrumentation, medical automation, as well as eldercare and assistive technologies.
As a volunteer, Dr. Alwan chaired the Funding Aging Services Technologies committee and the Pilots committee for CAST. He is a Senior Member of the IEEE’s Engineering in Medicine and Biology, and Robotics and Automation Societies, and a member of IEEE-USA’s Medical Technology Policy Committee and the Geriatric Care Workgroup. Alwan also serves on the Alzheimer’s Association’s Work Group on Technology.
Dr. Alwan received his Ph.D. in intelligent robotics from Imperial College of Science, Technology and Medicine, University of London, a Master’s of Science degree in control engineering with distinction from Bradford University, and a bachelor’s degree in electrical engineering from Damascus University.

Ana Paula Anjos
Manager of Quality, Kensington Health
Poster #6 – Building a Culture of Quality – Quality Day at Kensington Health
Thursday, September 19, 2019
12:45 pm – 1:00 pm

Barbara (Barb) Antone
Activities Manager, Tsi’ Nu Yoyantle Na’ Tuhuwatisni / Oneida Long Term Care Home
Supporting the Health and Well-Being of Indigenous Residents in Long-Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm

Stephanie Arcadia
Research Project Manager, Integrace Institute
Effects of Personally Meaningful Music on Mood and Behavior in Individuals with Dementia
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Dr. Chantal Backman
Associate Professor, School of Nursing, Faculty of Health Sciences, at the University of Ottawa; Affiliate Investigator, Clinical Epidemiology Program of The Ottawa Hospital Research Institute; Affiliate Investigator in the Care of the Elderly program at the Bruyère Research Institute
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Dr. Backman is an Associate Professor in the School of Nursing, Faculty of Health Sciences, at the University of Ottawa, an Affiliate Investigator in the Clinical Epidemiology Program of The Ottawa Hospital Research Institute, and an Affiliate Investigator in the Care of the Elderly program at the Bruyère Research Institute.
Her research program is focused on improving the quality, safety, and experience of older adults as they navigate through the healthcare system. Her research program covers topics related to frail older adults in acute care, geriatric rehabilitation and long-term care settings. The specific areas of foci include: 1) quality and safety interventions for older adults; 2) safe person- and family-centered care transitions between settings; and 3) sense-sensitive practices for residents living in long-term care communities.

Mel Barsky
Director, Centre for Aging + Brain Health Innovation (CABHI)
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Prior to CABHI, Mel was Co-Founder, President & COO of INTERVENT Canada. INTERVENT has served over 2.5 million patients globally; over 200 corporations; and has been published in more than 100 peer reviewed major medical journals demonstrating the efficacy of its programs and improvement in health outcomes.
Previously, Mel was a Founding Partner and Executive Director of Scotiabank Private Equity Investments, where, he invested private and public ventures, primarily in financial services and information technology sectors.
Mel was also Director of Business Development & Sales Strategy for corporate card and travel products at American Express.
In his spare time, Mel enjoys playing basketball, guitar and travelling with his wife, 5 kids and Australian Labradoodle.

Kelly Batson
Manager, Resident Care, Education & Operations, Trillium Villa Nursing Home, Steeves & Rozema Group
Cannabis Use as an Alternative for Opioids, Antipsychotics and Antidepressants in Long Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm

Chris Beekman
Director, Corporate Development, PointClickCare
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Juan Manuel Rodriguez Bernabeu
MD, Residencia Los Robles Gerhoteles Madrid
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Susan Blackbourn
Director Quality and Safety Residential Aged Care, Mercy Health, Australia
Poster #1 – Mercy Health’s Residential Aged Care Quality System Framework
Wednesday, September 18, 2019
12:30 pm – 12:45 pm

Dr. Veronique Boscart
Executive dean, School of Health & Life Sciences, CIHR/Schlegel Industrial Research Chair for Colleges in Seniors Care; Director, Schlegel Centre for Advancing Seniors Care at Conestoga College Institute of Technology and Advanced Learning
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Ryanna Bowling
Program Lead, Health Workforce Information Canadian Institute for Health Information (CIHI)
ORAL SESSION 7 – OPTIMIZING THE HEALTH WORKFORCE
Taking a closer look at pan-Canadian health workforce trends in long-term care
Wednesday September 18, 1019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Diane Boyer
Project Lead OPUS-AP, CIUSSS Estrie-CHUS
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate Use of Antipsyschotics in Long-Term Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Matthew Braun
Regional Manager of Education & Resident Services, Revera Long Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Dr. Judy Brown
Faculty Leader, Leading Age’s Leadership Academy
Monday, September 16, 2019
8:30 am – 4:30 pm
and
Tuesday, September 17,2019
8:30 am – 4:30 pm
Her books include A Leader’s Guide to Reflective Practice, four collections of her poetry, The Sea Accepts All Rivers, Simple Gifts, Steppingstones, No One Swims alone. Her most recent leadership book is The Art and Spirit of Leadership.
Dr. Brown has taught leadership at the University of Maryland, served as a White House Fellow, and has worked in a range of sectors including manufacturing, arts, aging services, and the intelligence community. She has a passion for practices that simultaneously connect us with the world of ideas and the world of practice.
A native of a small fishing village in northern Michigan, her heritage is that of agriculture and cooperative extension, which has given her a commitment to the practical use of ideas, frameworks, rich language and reflection as a way to transform our lives and our work. She lives in the USA, on a tidal creek off the Chesapeake Bay. She can be reached at: www.judysorumbrown.com or judybrown@aol.com

Susan Brown
Director of Research Coordination and Research-Practice Integration, Schlegel-UW Research Institute for Aging
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Andrea Burns
Director of the Age-Friendly Boston initiative, City of Boston
Age Friendly, Accessible Cities and Towns: Improving Our Lives While Increasing Senior Living Development Opportunities
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Prior to her work at the City of Boston, Andrea worked as an independent journalist and photographer.
Elected as an at-large city councilor in Easthampton, MA in 2009, Andrea worked to enhance quality of life for residents, supporting affordable housing, business development for the agricultural sector, and city planning that embraced the “complete streets” principles.

Karen Campbell
Principal Investigator, Western University
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Joe Carella
Executive Director, Scandinavian Living Center
Creating Unlimited Options For Aging: The Impact of Community-Centered Living
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Joe has an MBA from Babson College and an undergraduate degree from Northeastern University.

Elena Ceban
Supported Living Manager, Lasell Village
Living and Learning with Dementia
Thursday, September 19, 2019
2:00 – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Paula Chidwick
Director Research & Corporate Ethics, William Osler Health System
Sexual Activity & Ethics in Long-Term Care: When Is it Your Business?
Wednesday, September 18, 2019
2:00 – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Im Ja Choi
Founder & CEO, Penn Asian Senior Services (PASSi)
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Workshop 20 – Innovative Solutions to Serving a Culturally Diverse Aging Population: Penn Asian Senior Services’ Excellence in Ageing Services Model
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Shurjeel Choudhri
Senior Vice President and Head, Medical and Scientific Affairs, Bayer Inc.
Bayer Presentation
Thursday, September 19
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Prior to joining Bayer, Dr. Choudhri was an assistant professor in the Departments of Medical Microbiology and Internal Medicine at the University of Manitoba in Winnipeg. He was also the director of the AIDS program at the St. Boniface General Hospital in Winnipeg; and the Manitoba satellite director for the Canadian HIV Clinical Trials Network.
Dr. Choudhri obtained his MD and did his specialty training in internal medicine and sub-specialty training in infectious diseases at the University of Manitoba. Following completion of his training, he completed a senior research fellowship in Nairobi, Kenya. In 1996, he was awarded the Young Investigator Award by the Canadian Association of HIV Researchers. Dr. Choudhri has authored or co-authored over 100 scientific abstracts and has contributed to over 40 peer-reviewed publications. He played an active role in the creation of the Canadian Clinical Trials Asset Map. Dr. Choudhri is currently the chair of the Canadian Clinical Trials Coordinating Centre executive committee, a member of the Canadian Institutes of Health Research (CIHR) Institute of Circulatory and Respiratory Health (ICRH) institutional advisory board, and a member of the Cardiac Arrhythmia Network of Canada (CANet) board. He is a passionate advocate for mobile and digital Health and is also member of the Canadian Advanced Technology Alliance (CATA) Mobile Health Advisory Board.

Albert Chu
SOMPO Digital Labs; Managing Partner, Poppyseed
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Currently, Albert is a member of the SOMPO Digital Lab Silicon Valley team responsible for product innovation and partnerships, with a focus on aging and caregiving, healthtech and insurtech. Separately, he is also managing partner at Poppyseed, a consulting firm that
specializes in U.S. market entry and innovation technology transfer for Asian startups and corporate clients.
Albert serves as a lead advisor at SkyDeck, the accelerator program at the University of California, Berkeley; an advisor and business catalyzer for NEDO Silicon Valley office; a Silicon Valley advisor to Mitsubishi Research Institute’s Innovation Network for Co-Creating the Future; and a visiting fellow at Singapore University of Social Sciences.
From 2014-2017, Albert held executive positions with several technology startups, including CEO for Moff USA, a technology startup that created the world’s first wearable smart toy with 3D motion recognition connected to a cloud-based IoT platform.
From 2011-2013, Albert was vice president and general manager at ACCESS Systems Americas, where he headed sales, marketing and business operations, product planning and ecosystem partnerships. Albert came to ACCESS from PalmSource, a spinout of Palm, where he was vice president of business development from 2002-2006. After the acquisition of PalmSource by ACCESS, Albert served as vice president of global marketing and alliances from 2006-2011.
From 1996 to 2002, Albert was the technology transfer vice president at AT&T, where he incubated new startup initiatives and brought emerging technologies from AT&T Labs to market.
From 1982 to 1996, Albert was at Apple, where his last position was vice president of corporate marketing alliances. His earlier responsibilities at Apple included director of product planning and strategy for the Personal Interactive Electronics Division and director of business development for Apple Pacific. Albert launched Apple Japan’s desktop publishing initiative, brought multimedia solutions to global markets, and led the product marketing and introductions of dozens of Apple products.
Albert is a regular speaker and workshop presenter on startup culture and pitch training. He is a published author, including co-authoring the first university textbook for the Apple Macintosh, Approaching Macintosh: A Guide to Learning Macintosh Software (Addison Wesley, 1986), and most recently, a contributing author to the Handbook of Blockchain, Digital Finance, and Inclusion, Volume I (Academic Press, 2017).
Albert has a degree in mechanical engineering from Stanford University and the Advanced Executive Program at Northwestern University’s Kellogg Graduate School of Management.

Rhonda Collins
Chief Medical Officer, Revera Inc.
Chief Medical Officer: A Novel Model of Service Toward Clinical Excellence
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Family physician with a Certificate of Added competence in Care of the Elderly.
Clinical Consultant for Senior’s Mental Health Outreach.
Assistant Clinical Professor, Department of Family Medicine, McMaster University.
Member of the Ontario Retirement Communities Association Dementia Task Force.
Member of the Health Quality Ontario Quality Improvement Committee.

David Conn
VP Education, Baycrest Health Sciences
POSTER #1 – Project ECHO Care of the Elderly-Long-Term Care
Wednesday, September 18, 2019
12:30 pm – 12:45 pm

Stephen Cornelissen
Group Chief Executive Officer, Mercy Health
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Panel – That’s Debatable – Challenges for Aged Care Providers of the Future
Thursday, September 19, 2019
10:30 am – 12:00 pm

Dr. Andrew Costa
Assistant Professor and Schlegel Chair in Clinical Epidemiology, McMaster University
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Innovator’s Den
Tuesday, September 17, 2019
3:30 pm – 5:00 pm
Dr. Costa is an Assistant Professor and Schlegel Research Chair in Clinical Epidemiology & Aging in the Department of Clinical Epidemiology & Biostatistics and Department of Medicine at McMaster University. He also serves as the Research Director at the DeGroote School of Medicine, Waterloo Regional Campus. He is an interRAI Fellow, Associate Scientific Director of the Canadian Longitudinal Study on Aging, and Adjunct Scientist at the Institute for Clinical Evaluative Sciences (ICES). His program of research makes use of health information (‘big data’) to target, develop, and evaluate models of care in home and community care, emergency departments, and long-term care.
Main Affiliations:
- Department of Health Research Methods, Evidence, and Impact
(formerly “Clinical Epidemiology and Biostatistics”), McMaster University; - Department of Medicine, McMaster University
Main Titles/Positions:
- Assistant Professor & Schlegel Chair in Clinical Epidemiology and Aging (2014-)
- Research Director, Michael G. DeGroote School of Medicine, Waterloo Regional Campus (2017-)
Research & Educational Interests: Geriatrics/care of older adults; health care design, delivery, & analysis (models of care); health measurement; prognostic modeling, diagnostic algorithms and decision support; chronic disease management; large cohort studies; pragmatic trial methods
Current Projects (as PI, co-PI):
- DIVERT-CARE TRIAL (Clinicaltrials.gov: NCT03012256), largest Canadian pragmatic cluster randomized trial in home care. Funded by: CIHR.
- The Physician Quality Score in Long-term Care. Developing and validating process-based quality measures for medical practice in nursing homes across North America. Collaborating with Baycrest, Rand Health (USA), UCLA, and Florida State University. Funder: CCABHI.
- Health Data Library, a data portal for census-level personal health information and high-end analytics (machine learning, etc.). Includes extensive personal health information from the HNHB LHIN and Schlegel Villages. Funded by: CIHR, HNHB LHIN, and Schlegel Villages.
- ICES McMaster, various projects using census-level Ontario data, including:
- Creating the first Census-level Retirement Home Cohort in Ontario
- Influence of Nursing Home Resident Characteristics, Staffing, Medications, and Physician Models of Care on Hospital Transfers in Ontario
- Influence of primary care model on urgent and emergent health service use among home care client
- Funded by: ON MOHLTC (HSRF), CIHR.
- Common Assessments for Repeated Paramedic Service Encounters (CARPE), large prospective cohort study of community paramedicine patients in Ontario. Funded by: MITACS.
- Community Paramedicine Secretariat of Ontario. Collaboration with Mount Sinai Hospital to house the Secretariat and its functions. Funded by: All Ontario LHINs.
- ACT ON Chronic Disease, development and deployment of a multi-platform informal caregiver education program in home care. Funded by: ON MOHLTC.
- McMaster Passport for Ageing / Geriatric Education “MacPAGE” (https://macpage.mcmaster.ca, a scalable education program to introduce medical students to the care of older adults though experiential learning and skills development.
- McMaster Evidence-based Medicine Case Report Journal (https://ebmcr.mcmaster.ca/), features real clinical cases to show how evidence-based medicine should be practiced.
Key Recent Publications:
- Schumacher C, Lackey C, Haughton D, Peirce T, Boscart VM, Davey M, Harkness K, Heckman GA, Junek M, McKelvie R, Mitchell L, Sinha SK, Costa AP. A Chronic Disease Management Intervention for Home Care Patients with Cardio-Respiratory Symptoms: The DIVERT-CARE Intervention. Canadian Journal of Cardiovascular Nursing (CJCN), 2018, 28(3): 18-26.
- Jones, A.^; Schumacher C.; Bronskill S.; Campitelli M.; Poss J.; Seow H.; Costa A.P. The association between home care services and same-day emergency department utilization: a case-crossover study. Canadian Medical Association Journal, 2018 Apr 30; 190(17): E525–E531
- Costa, A.P. Charting age-associated cognitive decline. Canadian Medical Association Journal, 2017, 189(48):E1470-1471.
- Brousseau, A.^; Dent, E.; Hubbard, R.; Melady, D.; Emond, M.; Mercier, E.; Costa, A.P. Identification of older adults with frailty in the Emergency Department using a Frailty Index: Results from a Multinational Study. Age and Ageing, 2017, Nov 20:1-7.
Team (grant funding): 1 FTE Post-doc, 4 FTE research staff, 5 PhD Students, 4 MSc Students, 3 part-time research support staff
Recent Awards & Honours:
- 2018 Mentorship & Supervision Excellence Award (Full Time/Joint Faculty), Department of Health Research Methods, Evidence, & Impact; McMaster University
- 2018 Regional Assistant Dean’s Award of Excellence in Medical Education, McMaster M.G. DeGroote Waterloo Regional Campus
Website (research): https://bdg.mcmaster.ca/
Website (education): https://wrcresearch.mcmaster.ca/
Twitter: @andrew_p_costa
Google Scholar Link: https://scholar.google.ca/citations?user=61vetQ4AAAAJ&hl=en

Steven Crawford
Chief Executive Officer, McCormick Care Group
Engaging College Student to Improve Design for Human Centric Experience
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Steven is currently a member of the South West Local Health Integration Network (LHIN) Long-Term Care Homes Network Council and a member of the OLTCA’s Financial Liaison Committee.

Tammy Cumming
Manager, UW-Schlegel Research Institute for Aging
Engaging Tomorrow’s Long-Term Care Workforce Today
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Tamara Daly
Professor, York University
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Diana Delgado
Chief Operating Officer, Eaton Senior Communities
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Bill Dillane
President, Responsive Group Inc.
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Committed to the communities he serves, Bill participates in a number of proprietary and not-for-profit boards and organizations, including Childhood Now. He is a founding member of the Canadian Alliance for Long Term Care (CALTC), and is the past president of the board of directors of the Ontario Long Term Care Association (OLTCA). As well, Bill regularly collaborates with provincial long term care associations and organizations.
Bill is a sought-after speaker and panelist. In 2011, he co-chaired, along with Dr. William Reichman, the OLTCA’s Expert Panel, composed of provincial and international experts who produced the comprehensive report, Why Not Now – A Bold, Five-Year Strategy for Innovating Ontario’s System of Care for Older Adults.
When not involved in his many professional pursuits, Bill can often be found skiing or playing golf. Interested in the arts, he especially enjoys attending live theatre.

Amy Dore
Professor, Metropolitan State University of Denver
It Takes a Village! Transforming Perspectives to Boost Workforce Opportunities
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Malcolm Doupe
Associate Professor, University of Manitoba
Determinants of Pain During End-of-life Care for Nursing Home Residents
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm

Donna Duncan
Chief Executive Officer, Ontario Long-Term Care Association
Donna is a passionate and experienced broader public sector executive and board director, with deep expertise in defining and leading successful transformational organization and system change initiatives in health care and post-secondary education. Donna’s experience includes working with member-based organizations, playing an instrumental role in developing and guiding strategy,
and supporting organizations in navigating and shaping legislative and regulatory frameworks to advance both organizational and government priorities. Donna has made significant contributions to these organizations not only as a member, but also as a board member and board chair, as a consultant, and as a public servant.
Most recently, Donna held the role of Principal at Brunswick Strategic Consulting, where she led multiple strategic initiatives with senior leaders and boards in the public and not-for-profit sectors, helping clients achieve transformative change. Donna also served as the interim Chief Executive Officer of The Ontario Caregiver Organization, working closely with its board to launch this new provincially-funded organization in support of family caregivers.
From 2010-2017, Donna served as the President and Chief Executive Officer of the Hincks-Dellcrest Centre, a large children’s mental health treatment, research and teaching centre, where she successfully led transformative quality improvement initiatives and negotiated the integration of the community-based centre with SickKids.
Earlier in her career Donna worked for a federal cabinet minister. She later held the position of Chief of Staff to the Ontario Government House Leader and subsequently to the Minister of Training, Colleges and Universities.
Donna is passionate about public service and health care, and has cultivated collaborative partnerships across the continuum of care throughout her career. She has also been actively engaged in many provincial-level committees and Boards, bringing to the table both leadership and governance skills. Donna currently sits on the boards of The Ontario Caregiver Organization, Sunnybrook Health Sciences Centre (where she also chairs the board’s Quality and Patient Experience Standing Committee), and Children’s Mental Health Ontario. In the past, Donna chaired the board of Seneca College and the Ontario College Employer Council.

Derek Dunham
Vice President Client Services, Varsity
When your story meets their story: A Powerful Collaboration
Presentation 1: 2:00 pm – 2:20 pm
and
Going Beyond Age and Income: Understanding Your Community’s Psychographic Profile
Presentation 2: 2:20 pm – 2:40 pm
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Wendy Ellis
Chair, Sally Horsfall Eaton School of Nursing, George Brown College, Sally Horsfall Eaton School of Nursing
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am

Sara English
PhD Candidate, University of South Carolina
Leonard’s Life – An Examination of a Life Lived in Long-Term Care: The Social World of Young Residents
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm

Robert Espinoza
Vice President of Policy, PHI
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Robert is a nationally recognized expert and frequent speaker on aging, long-term care, and workforce issues. For more than 20 years, he has spearheaded high-profile advocacy campaigns and written landmark reports on aging and long-term care, LGBT rights, racial justice, and immigration, among other topics. He has appeared in multiple media outlets, including The New York Times, Wall Street Journal, CNN, Forbes, and The Washington Post, and his writing has been published in The Huffington Post, The Hill, and POLITICO, among others.
In 2015, Robert was appointed by the Centers for Medicare and Medicaid Services to its Advisory Panel on Outreach and Education, as well as by the National Academies of Sciences, Engineering, and Medicine to its Forum on Aging, Disability and Independence. He serves on the board of directors for the American Society on Aging, and as a member of the National Academies of Sciences, Engineering, and Medicine’s Committee on the Health and Medical Dimensions of Social Isolation and Loneliness in Older Adults.
Prior to PHI, he was the Senior Director for Public Policy and Communications at SAGE, the country’s premier organization for lesbian, gay, bisexual, and transgender (LGBT) older adults. At SAGE, he established its national advocacy program—achieving historic wins and numerous distinctions—while authoring multiple seminal reports, such as Out and Visible, a report on the largest, most comprehensive study examining the experiences and attitudes of LGBT older people. In 2010, he co-founded the Diverse Elders Coalition, a historic, federal coalition focused on improving aging supports for communities of color and LGBT communities.
Robert received his MPA, with honors, from New York University, and his BA in English and BS in Journalism from the University of Colorado at Boulder, where he graduated summa cum laude. He is a 2013 graduate of the Rockwood Leadership Institute, and lives in Brooklyn, NY.

Alicia Eugene
Project Manager, McLean Care
Steering Seniors in the Right Direction – Learn How our Hector-VR Driving Simulator is on the Road to Success
Thursday, September 19, 2019
2:00 – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Rheta Fanizza
Executive Vice President, Residential & Community Programs, Baycrest Health Sciences
Baycrest’s LTC Smart Suites©
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Stuart Feldman
Canadian General Manager, PointClickCare
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Kim Durst-MacKenzie
Therapeutic Recreation Coordinator, Bruyère Continuing Care
Wednesday, September 18, 2019
11:00 – 12:00 pm

Michelle Fleming
Knowledge Broker, Bruyère Centre for Learning, Research and Innovation in Long-Term Care
Wednesday, September 18, 2019
11:00 – 12:00 pm
Oral Session 16 – SERVING DIVERSE POPULATIONS
Diversity Practices to Enhance Life in Long-Term Care
Wednesday, September 18, 2019
3:15 – 4:15 pm
Presentation 3: 3:55 pm – 4:15 pm

Nicoda Foster
Project Manager, Sinai Health System
The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm
Oral Session 11 – Emergency Preparedness and Response
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Celeste Fung
Medical Director, St. Patrick's Home of Ottawa
Building on a BASE™ of Success: An Exploration of The Five Factors Influencing the Success of An eConsult Service in Long-Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Daniel Galessiere
Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care at Baycrest
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
and
Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation
Presentation 3: 11:40 am – 12:00 pm
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Mohamed Gazarin
Chief Research Officer, Winchester District Memorial Hospital, Centre of Excellence for Rural Health and Education
Building on a BASE™ of Success: An Exploration of The Five Factors Influencing the Success of An eConsult Service in Long-Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Josie-Lee Gibson
Education and Community Engagement Manager
Person-Centred Approach to Care through the Eyes of a Resident
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Brent Gingerich
Chairman & CEO of peopleCare Communities
Tuesday, September 17, 2019
3:30 pm – 5:00 pm
Gwendolyn Graddy
Medical Director, PACE Southeast Michigan
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Deborah Green
Registered Nurse, In Initiative.
POSTER #2 – Benefits of Implementing the OLTCA Spasticity Management Program in Ontario Long Term Care Homes – A Pilot Study
Wednesday, September 18, 2019
12:45 pm – 1:00 pm

Wendy Green
Managing Vice President of Leadership Development, LeadingAge in Washington, D.C.
Monday, September 16, 2019
8:30 am – 5:30 pm
Global Ageing Network Leadership Retreat (continued)
Tuesday, September 17, 2019
8:30 am – 4:30 pm

Todd Hanson
Principal, JSA l Architects Interiors Planners
Age Friendly, Accessible Cities and Towns: Improving Our Lives While Increasing Senior Living Development Opportunities
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm

Shoshana Helfenbaum
Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long Term Care, Baycrest
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
and
Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation
Presentation 3: 11:40 am – 2:00 pm
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Workshop 19 – Collaborative Leadership Innovations: The Primacy of Relationship for Bringing out the Best in Teams to Transform Aging Care
Thursday, September 19, 2019
2:00 – 3:00 pm
Anne-Marie Hill
Associate Professor, Research, Curtin University, School of Physiotherapy and Exercise Science
A Peer-Led Model in A Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia Together with Detroit Michigan, USA
Wednesday, September 18, 2019
3:15 – 4:15 pm
Presentation 3: 3:55 pm – 4:15 pm

Loretta Hillier
Program Manager, Osteoporosis Strategy in Long-Term Care and Research, Geriatric Education and Research In Aging Sciences (GERAS) Centre
Thursday, September 19, 2019
1:00 pm – 1:15 pm

Shionne Hitchman
Research Assistant, Sinai Health System
Managing in the Face of Disasters: What Can We Do to Support Vulnerable Older Adults Before, During and After Disaster Strikes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Joanne Ho
Physician, McMaster University/GeriMedRisk/Schlegel Research Institute for Aging
Forging Collaboration and Improving Access To Geriatrics with eConsult: A Workshop for Clinicians Who Are “All Alone.”
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Matthias Hoben
Assistant Professor, Faculty of Nursing, University of Alberta
Translating Research in Elder Care (TREC) – How longitudinal data can improve the long-term care system
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am- 11:20 am
Workshop 15 – Seniors – Adding Life to Years (SALTY): Pan Canadian Research Informing Quality of Life for Older Adults Living in Residential Long Term Care
Wednesday, September 18, 2019
3:15 pm- 4:15 pm

Chris Hodgson
Founder, The Pivt
Tuesday, September 17, 2019
3:30 pm – 5:00 pm

Ben Horan
Associate Professor, Deakin University
Steering Seniors in The Right Direction – Learn How Our Hector-VR Driving Simulator is on The Road to Success
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Jiří Horecký
President, European Ageing Network
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Terence Huang
Director of Director of Future Lab One, Quanta Research Institute
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Bella Iomdina
Regional Manager Clinical Services, Revera LTC Inc.
Poster #4 – Wellness in Long Term Care: using Resident Assessment Instrument to Support and Evaluate Reduction of Use of Antipsychotic Medications
Wednesday, September 18, 2019
1:15 pm – 1:30 pm

Melanie James
Recreation Consultant, Schlegel Villages
Wednesday, September 18, 2019
3:15 – 4:15 pm

Andrew Jamieson
Learning and Organisational Development Manager, Benetas, Australia
From Training to Learning at Benetas – Our Journey
Wednesday, September 18, 2019
11:00 pm – 12:00 pm
Presentation 1: 11:00 am – 11:20 am

Thomas Jelley
Vice President, Sodexo Institute for Quality of Life
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Related research:
- Intergenerational learning in the workplace
- Loneliness in healthcare and elderly care o dementia and quality of life
- Working in proximity to those close to the end of life; euthanasia and physician-assisted dying
- Key lessons from the OECD Better Life Index

Stephen Johnston
Co-founder, Aging2.0
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Pamela Kaufmann
Partner, Hanson Bridgett LLP
Anticipating and Managing Violence in Senior Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Dr. Janice Keefe
Professor, Mount Saint Vincent University
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Heather Keller
Schlegel Research Chair, Nutrition & Aging, Schlegel-University of Waterloo Research Institute for Aging
Poster #3 – Enhancing Food in Long Term Care: Phase 1 Identifying Enrichment Opportunities
Wednesday, September 18, 2019
1:00 pm – 1:15 pm
Bilal Khan
Research Associate, SE Health Research Centre
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Jaimie Killingbeck
Director of Quality and Innovation, Schlegel Villages
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Dr. Emi Kiyota
Founder and President, IBASHO
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Panel – That’s Debatable – Challenges for Aged Care Providers of the Future
Thursday, September 19, 2019
10:30 am – 12:00 pm
Dr. Emi Kiyota is the founder of Ibasho, socially-integrated, sustainable communities that value their elders. She is an environmental gerontologist and a consultant who implements person-centered care in long-term care facilities and hospitals globally. Her current interest is to create socially-integrated and resilient cities where elders are able to live in their communities and be engaged. She has published journal articles and book chapters and serves on the board of directors of Global Aging Network. She has been awarded fellowships to investigate this topic including the Loeb Fellowship at the Graduate School of Design at Harvard University, Rockefeller Bellagio Residency Fellowship, and Atlantic Fellowship for Equity in Brain Health at the Global Brain Health Institute at UCSF.

Jill Knowlton
Chief Operating Officer, Primacare Living Solutions Inc.
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Panel – Aged Care for the Future: Optimizing Models of Care
Thursday, September 19, 2019
10:30 am – 12:00 pm

Anthony Laflen
Director of Data Analytics, Consonus Healthcare / Marquis Companies
Disrupting the Status Quo While Creating a Culture of Innovation. Transform Your Organization Data into Quality Outcomes and Operational Success
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Susan LaGrange
Director of Education, Pathway Health Services
A Leader’s Guide: How to Successfully Incorporate the INTERACT™ 4.0 Quality Improvement Program to Reduce Unnecessary Hospitalizations
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am

Vicki Lau
Elder Life Specialist, Sinai Health System
Building on a BASE™ of Success: An Exploration of the Five Factors Influencing the Success of an eConsult Service in Long-Term Care
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm

Dan Levitt
Executive Director, Adjunct Professor, Tabor Village, UBC, SFU
Wednesday, April 3, 2019
3:15 pm – 4:15 pm

Jessica Luh Kin
Director of the Resident Experience, Schlegel Villages
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Heather Luth
Director of the Resident Experience, Schlegel Villages
Wednesday, September 18, 2019
11:00 am – 12:00 pm

Jan Luursema
Management Consultant, MaPaLaNa
Future-Oriented Building Design for Citizens With Dementia, Based on Inclusion in the Built Environment
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Tanya Mac Donald
Senior Improvement Lead, Canadian Foundation for Healthcare Improvement
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate use of Antipsyschotics in Long-Term Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Mohammad Mahoor
Associate Professor, Department of Electrical & Computer Engineering, University of Denver
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Dr. Mohammad Mahoor graduated with a Ph.D. in electrical and computer engineering from the University of Miami, with undergraduate and master’s degrees from Iran. Dr. Mahoor is co-founder and president of DreamFace Tech, LLC, an organization that is committed to fully develop the “Ryan CompanionBot”, helping people with dementia. Dr. Mahoor has had his work published in numerous scholarly publications and has been interviewed by multimedia organizations such as Forbes online.

Tabassum Majid
Executive Director, InteGrace Institute
Effects of Personally Meaningful Music on Mood and Behavior in Individuals with Dementia
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Since her return to Maryland, Dr. Majid has taught, mentored, and supervised many undergraduate and graduate students in her capacity as an Adjunct Faculty member with the Interdisciplinary Studies department at UMBC and in her roles at the lntegrace Institute, where she is currently the Executive Director. Her research philosophy and body of work is currently helping to provide an evidence base to evaluate both health services and social programs tailored to the needs of both caregivers and their care recipients at the lntegrace Communities. The lntegrace Institute is a nationally recognized not-for-profit organization focused on participatory research, evidence-education, and meaningful partnerships for all those impacted by neurocognitive disorders. Dr. Majid is a member of the Alzheimer’s & Dementia Disparities Engagement Network convened by USAgainstAlzheimer’s and an appointed member of the Maryland Governor’s Council on Alzheimer’s Disease and Related Disorders, which contributes to the development and implementation of the Maryland State Plan. Dr. Majid has several published scientific articles on her work and a book chapter on her personal story and continues to elevate the work of the Institute to be patient-centered and based in real-world outcomes for caregivers and professionals alike.
Jennifer Major
Senior Improvement Lead, Canadian Foundation for Healthcare Improvement
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate use of Antipsyschotics in Long-Term Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Jennifer Major is a Senior Improvement Lead with the Canadian Foundation for Healthcare Improvement. She has extensive experience in spread, scaling, and sustaining innovations in many provinces across Canada.

Gem Maravilla
Quality Coordinator, Kensington Health
Poster #6 – Building a Culture of Quality – Quality Day at Kensington Health
Thursday, September 19, 2019
12:45 pm – 1:00 pm

Darla Matheson
Director of Quality and Risk, Kensington Health
Poster #6 – Building a Culture of Quality – Quality Day at Kensington Health
Thursday, September 19, 2019
12:45 pm – 1:00 pm

James Mayer
Manager, Health Innovations at the Centre for Aging and Brain Health Innovation
Tuesday, September 17, 2019
3:30 pm – 5:00 pm
James is currently the Manager, Health Innovations at the Centre for Aging and Brain Health Innovation. James is responsible for accelerating innovative solutions from around the world that will optimize the cognitive, emotional, and physical wellbeing of older adults. He brings significant experience in healthcare innovation, venture services, startups/early-stage companies, management consulting, and strategic planning across the healthcare continuum.

Kate McCormack
Executive Director People, Learning & Culture, Mercy Health
The Mercy Way – Small Household Living
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Having over 20 years’ experience in HR across retail, logistics and health, Kate holds a Graduate Diploma, Masters of Business in Industrial Relations and Human Resource Management from RMIT University/Grenoble Ecole de Management France, and has also undertaken Executive study at London and Harvard Business Schools. Kate is responsible for the People strategy at Mercy Health. She is passionate about workplace Diversity and Equity and is the recipient of many business awards.

Dr. Katherine McGilton
Senior Scientist, Toronto Rehabilitation Institution - University Health Network.
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Her research program is focused on two primary interests:
1) the development and application of outcome measures in gerontological practice, and
2) development of intervention studies that focus on enhancing relationships between nursing staff and clients and between staff and their supervisors.
A former Career Scientist with the Ontario Ministry of Health and Long-Term Care, Dr. McGilton holds a PhD in Nursing from the University of Toronto.
Lynn McNeely
Senior Research Associate, SE Health
Exploring the Profile of Personal Support Workers
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Heather McNeil
Senior Research Associate, SE Health
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
POSTER PRESENTATION
POSTER #5 – Towards a Life Course Approach to the Organization & Delivery of Dementia Care: The Preferences, Strengths, and Need-based (PSN) Model of Dementia Care
Thursday, September 19, 2019
12:30 pm – 1:45 pm
To create balance in her life, Heather enjoys spending time with family and friends, hiking and practicing yoga. Follow Heather on Twitter @h_mcneilUW

Eric McRoberts
Partner, RLPS Architects
Live Small to Live Big: Design Strategies for Big Living in Small Spaces
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Eric has spent his entire career designing environments for seniors in the United States that are both residential and have strong connections to the outdoors. He understands the impact that thoughtful design can have on quality of life and wellness. He has served as a speaker and panel member at state, national and international conferences, and in 2010 was the national chairperson of the American Institute of Architects (AIA) Design for Aging Knowledge Community.

Jennifer Mendez
Associate Professor, Wayne State University School of Medicine
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Oral Session 17- HOME- & COMMUNITY-BASED SERVICES
A Peer-Led Model in A Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia Together with Detroit Michigan, USA
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 3: 3:55 pm – 4:15 pm

Prof. Julienne Meyer
Executive Director of My Home Life, City, University London, UK
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Julienne has an international reputation for expertise in action research, qualitative methods and aged care. She is Vice Chair of the Global Ageing Network and holds Visiting Professorships with the University of South Australia and Griffith University, Australia. She is a member of the International Scientific Advisory Committee for Translating Research into Elder Care (University of Alberta) and Better Health for Residents in Care Homes (University of Bradford.
Nationally she is the Co-ordinator of the National Care Home Research and Development Forum, was an invited commissioner on the Commission for Residential Care and Commission of Hospital Care for Frail Older People, and is currently collaborating with the King’s Fund on their Care homes, housing, health and social care: learning network.

Raquel Meyer
Manager, Ontario Centres for Learning, Research & Innovation in Long-Term Care at Baycrest
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care
Presentation 1: 11:00 am – 11:20 am
and
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
and
Family Fortune: A Serious Educational Game to Foster Family Engagement in Care Planning and Effective Team Resource Allocation
Presentation 3: 11:40 am – 12:00 pm
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Workshop 19 – Collaborative Leadership Innovations: The Primacy of Relationship for Bringing Best out in your Teams and Transforming Aging Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Raquel Meyer RN PhD manages the Ontario Centres for Learning, Research and Innovation in Long-Term Care at Baycrest with a focus on design and evaluation of educational innovations to enhance interprofessional care. Her nursing career includes 15 years with University of Toronto’s Nursing Health Services Research Unit where she completed her doctorate and an early career research award. Her expertise integrates the areas of educational innovation, human resources, leadership, health policy and care delivery models.

Jennifer Moles
Manager, Innovation Procurement, Ontario Centres of Excellence
Supporting Aging Through Technology
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Prior to joining OCE, in2011, Jennifer was intimately involved in the early development and subsequent evolution of the Health Technology Exchange (HTX), supported by the Government of Ontario, that facilitated connections in the Medical and Assistive Technologies. She played a key role in securing over $30 million in programming funding to support commercialization activities in the sector.
Jennifer holds a Mini-MBA from McGill University, a Post-Diploma in Marketing Management from Centennial College, and a Diploma in Advertising from Cambrian College.
Jane Mosley
Nursing Professor, George Brown College, Sally Horsfall Eaton School of Nursing
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Jane Mosley RN, MScN is Faculty at Sally Horsfall Eaton School of Nursing George Brown College and Adjunct Lecturer at University of Toronto Bloomberg Faculty of Nursing. Jane has extensive experience as a healthcare executive most recently as Vice President, Chief Nursing Executive at Women’s College Hospital, a role she held for over 7 years. She has a passion for seniors’ care and supporting long-term care staff with innovative educational experiences.

Alfiya Mukharyamova
Research Assistant, Sinai Health System
The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm
Alfiya is a second-year medical student at McGill University in Montréal, Quebec. She enjoys volunteering and working with older adults and is interested in pursuing a career in Geriatrics. She started her involvement with the MAUVE+ program as the Savlov/Schmidt Summer Scholar in 2018.

Cyrelle Muskat
Director, Quality Transformation & Performance Improvement, Seniors Quality Leap Initiative
Taking a collaborative, Resident-Centred Approach to Social Engagement in Long Term Care
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:40 pm – 3:00 pm
Cyrelle Muskat is the Director of Quality Transformation at Baycrest. She is also the Manager of the Seniors Quality Leap Initiative, a quality improvement consortium comprised of 15 long-term care facilities across Canada and the United States. In this capacity, she leads SQLI’s strategy execution, including the design and implementation of a novel improvement approach for long-term care. Cyrelle has a MHA from Dalhousie University, a Certificate of Quality Improvement and is Lean certified.
Roger Myers
Director, Quality Transformation & Performance Improvement, Seniors Quality Leap Initiative
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am
Roger Myers joined PVM in 1992 as CEO, a non-profit founded in 1945, serving over 5,500 seniors in 33 communities. His responsibilities include strategic leadership, governance, advocacy and collaborations. Past Executive Director of Masonic Pathways (1984-1992). Other positions: CEO at Brent General Hospital, Administrator-Boulevard Temple United Methodist Retirement Community etc., Mr. Myers serves on national, state and local boards. He received his Bachelor of Science and Master of Public Administration degrees from Western Michigan University.

Ric Myers
Director of Sales, Willow Valley Communities
Live Small to Live Big: Design Strategies for Big Living in Small Spaces
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Ric is the Director of Sales at Willow Valley, a life plan community located in Lancaster, Pennsylvania. He has over 25 years of operational, sales, hospitality and real estate experience from communities in the west and across the eastern United States seaboard. Ric is passionate about exemplary customer service. Ric regularly speaks to living big in small spaces to his residents and prospects, using his home as a case study.

Francis N. Njuakom
Director, Community Development Volunteers for Technical Assistance (CDVTA) Cameroon
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Ruth Neeman
Principal, LWDA Design INBc.
Age Friendly, Accessible Cities and Towns: Improving Our Lives While Increasing Senior Living Development Opportunities
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Principal and director of the Senior Environments Design Studio at LWDA, with over 35 years of experience focusing exclusively on environments that enable elders and support aging with dignity.
Ruth’s interest in the impact of appropriate environments on well-being of elders, has led her to serve as the Co-Chair of the Design for Aging committee of the Boston Society of Architects, contributing to education and exchange of ideas among architects, designers, scientists, regulators and owners.

Prof. Dr. Katharina Oleksiw
FH-Prof. Dr, Senior Lecture of Nursing Science, Carinthia University of Applied Sciences
What Do You Know About the Needs, Rituals and Taboos of Other Cultures in Terms of Urinary and Fecal Incontinence?
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
• since 2012 professor for care sciences at Carinthia University of Applied Sciences, Kärnten
• 2009-2012 professor for nursing and classification at the West Saxon University of Applied Sciences of Zwickau
• 2002 PhD of Philosophy at the University of Oldenburg
• 1989 Diploma of Adult Education at the University of Oldenburg
• 1978 Nurse

Jill Oliver
Community Ethicist, William Osler Health System
Sexual Activity & Ethics in Long-Term Care: When is it your business?
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Dr. Jill Oliver is a Health Care Ethicist whose expertise focuses on consent, capacity, substitute decision making, and end-of-life issues as they arise in long-term care settings. Jill has a PhD in Philosophy from the University of Waterloo, an Academic Fellowship in Clinical and Organizational Ethics from the University of Toronto Joint Centre for Bioethics, and has also completed internships in Clinical Ethics at both Baycrest Centre for Geriatric Care, and William Osler Health System. Jill is currently leading the PoET (Prevention of Error-based Transfers) Project, an Ethics Quality Improvement Project for William Osler Health System.

Zsofia Orosz
Manager, Ontario Centre for Learning, Research and Innovation in Long-Term Care at Bruyère
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Cheryl Osawabine-Peltier
Administrator, Wikwemikong Nursing Home
Supporting the Health and Well-Being of Indigenous Residents in Long-Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm

Martin Pacino
Senior Director of Research & Insights, The MSR Group
Going Beyond Age and Income: Understanding Your Community’s Psychographic Profile
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Marty has 19 years of experience in project/survey design, sample management, operations, analysis/reporting, qualitative research, consulting and business intelligence. He has experience in most verticals, particularly healthcare, retail, tech, automotive and agency partnership. He began his career as a researcher for The Gallup Organization before moving onto Opinion Research Corporation and, most recently, expanding his expertise to include areas of big data and business intelligence as an industry analyst for The Data Warehouse Institute.

Tracy Paine
Deputy Chief Executive/ Development Director, Belong
Belong – Your Life, Your Pace, Your way?
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Tracy was awarded a Winston Churchill Memorial Trust Travel Fellowship in 2016 enabling her to visit aged care facilities in Australia, Europe and the USA, .She ensures that all learning is put into practice.

Vincenzo Paolino
Founder, queerAltern (Zurich, Switzerland)
Thursday, September 19, 2019
10:30 am – 12:00 pm
Oral Session 23 – Enhancing Quality of Life Through Person-Centred Approaches
Me in a Nursing Home – No Way!
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Glenn Payne
Chief Information Officer, Feros Care
My Feros Portal
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Glenn has 16 years in Senior IT Management, 10 of those years in Healthcare and holds a Masters in Business, majoring in information systems. He is a member of the Aged Care IT Council CIO Committee, Australian Industry Telehealth Standards Committee and the Australian Institute of Company Directors.

Blake Pearson
Physician & Chief Medical Officer, Greenly Health; Greenly Medical Consulting Primary Care Lead, Opioid Reduction Strategy, Erie St. Clair LHIN
Cannabis Use as an Alternative for Opioids, Antipsychotics and Antidepressants in Long Term Care
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 2: 3:35 pm – 3:55 pm
Dr. Pearson is also a passionate educator and spends much of his free time training and educating policymakers, organizations and fellow medical professionals around the world, through his educational company, Greenly Medical Consulting (GreenlyMed.com), where he serves as President and Chief Medical Advisor.

Freda Poirier
LTC Best Practice Coordinator, Registered Nurses’ Association of Ontario (RNAO)
Person-Centred Approach to Care through the Eyes of a Resident
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Dr. Allen Power
Schlegel Chair in Aging and Dementia Innovation, Schlegel-UW Research Institute for Aging
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Denise Rabidoux
Former/Retired President and CEO, Evangelic Homes of Michigan
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Jennifer Reguindin
Interprofessional Educator, Ontario Centres for Learning, Research and Innovation in Long-Term Care at Baycrest
Virtual Learning Environments to Transform Workforce Supply and Expertise in Seniors Care
Presentation 1: 11:00 am – 11:20 am
and
Significant Learning Through Geriatric Internships – A Retrospective Analysis
Presentation 2: 11:20 am – 11:40 am
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Jennifer Reguindin MScN RN GNC(c) is an interprofessional educator certified in healthcare simulation and gerontological nursing. At the Baycrest site of the Ontario Centres for Learning, Research and Innovation in Long-Term Care, she leads Team Essentials for Preventing Acute Deterioration and for Responding to Acute Emergencies. Jennifer has worked on a variety of projects such as the SOS Gaming and Checklist apps, Virtual Learning Environment, Trigger Match game, Frail Aging and Dementia Simulations, and Internships.
Latonya Riddle-Jones
Assistant Professor and Medical Director, Wayne State University School of Medicine
A Peer-Led Model in A Novel Falls Prevention Education Program for Community-Dwelling Seniors: Perth Australia Together with Detroit Michigan, USA
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 3: 3:55 pm – 4:15 pm
Latonya Riddle-Jones’ biography coming soon.

Debby Riepert
Chief Operating Officer, Trinity Village Care Centre
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
2015 TV won OLTCA’s Workplace of the Year, 2017 Awarded Waterloo Region Top Employer and MaRS Innovation Partnership Procurement by Co-Design program.
2015 Awarded KW Oktoberfest Rogers Woman of the Year Award “Health and Wellness” through the KW Chamber of Commerce.

Ron Riesenbach
Vice President, Innovation & Chief Technology Officer, Baycrest Health Sciences
Baycrest’s LTC Smart Suites©
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Sheila Rix
Provincial Long Term Care Practice Coordinator, Health PEI
Accelerating the Spread and Scale of Innovations in Health in Diverse Contexts: Appropriate Use of Antipsyschotics in Long-Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Sheila strongly believes in a person centered approach and strives to ensure nursing care follows the best clinical practice standards. In her various duties she has served important roles in key domains, such as promotion of bilingual care capacity, enhancements to dementia care training and key leadership support to the Appropriate Use of Antipsychotic Medication project. Throughout these and other initiatives, the focus has been on expanding the range of possibilities in the pursuit of improved quality of life for residents. She recently joined Health PEI team as Provincial Long Term Care Practice Coordinator and assumed the role as the AUA Provincial lead.
As the AUA Provincial lead, Sheila brings her knowledge and expertise to all 9 long term care facilities to reduce the inappropriate use of Antipsychotics and improve the quality of life for seniors living care homes.

Natalie Rowe
Professor, Fanshawe College
Engaging College Student to Improve Design for Human Centric Experience
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Natalia Díaz Ruiz
General Manager, Residencia y Centro de día Para Personas Mayores, Grupo PSN, Madrid
Wednesday, September 18, 2019
3:15 pm – 4:15 pm

Gabriela Sanchez
Shareholder, Lane Powell PC
Anticipating and Managing Violence in Senior Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
Karen Scanlan
Vice President, People and Culture, Extendicare
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Lori Schindel Martin
Associate Professor, Ryerson University
Dementia, Intimacy and Sexuality
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm

Prof. Wilfried Schlueter
Professor, Westsächsische Hochschule Zwickau, University of Applied Sciences
What Do You Know About the Needs, Rituals and Taboos of Other Cultures in Terms of Urinary and Fecal Incontinence?
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Experience:
• 30 years as consultant and trainer for non-profit organisations (change management; concept development; personal development; quality management)
• 2001-2012 as director of the European Association for Directors of Residential Care Homes for the Elderly (E.D.E.)
• Research in different fields: dignity, quality, training, personal development

Sarah Schoeder
Director of Wellness, Eaton Senior Communities, Inc.
Thursday, September 19, 2019
2:00 pm – 3:00 pm

Rich Schutt
Board Chair, Global Ageing Network & Chief Executive Officer of Providence Life Services, Illinois, USA
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Robin Scully
Director of Wellness Center, Lasell Village
Living and Learning with Dementia
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Femada Shamam
CEO, The Association For The Aged (TAFTA)
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Jennifer Sharman
Project Consultant, PACE Burlington ON
The Program for All Inclusive Care for the Elderly – Model of Care in Michigan and Ontario
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Stuart Shaw
General Manager, Village Baxter
Rebuilding a Reputation After Disaster Strikes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
• Member Australian Institute of Company Directors (MAICD)
• IAHSA (now Global Ageing Network) Foundation Member
Previously employed in public and private Hospitals and Commonwealth and State Government administration.
Presenter at international, state and local conferences and advisor to a number of not for profit Boards for strategic and business planning. Presenter on weekly radio station on seniors topics.
Past President of many industry associations.

Dr. Samir Sinha
Director of Geriatrics, Sinai Health System
The Maximizing Ageing Using Volunteer Engagement Plus (MAUVE+) Program – Delivering Enhanced Patient Care and Improving Quality of Life through the Structured Use of Volunteer Services
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm
Oral Session 11 – Emergency Preparedness and Response
Managing in the Face of Disasters: What Can We Do to Support Vulnerable Older Adults Before, During and After Disaster Strikes
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Panel – Aged Care for the Future: Optimizing Models of Care
Thursday, September 19, 2019
10:30 am – 12:00 pm
Dr. Samir Sinha is a passionate and respected advocate for the needs of older adults. Dr. Sinha is the Director of Geriatrics at Sinai Health System and the University Health Network in Toronto and the Peter and Shelagh Godsoe Chair in Geriatrics at Mount Sinai Hospital. He is also an Associate Professor in the Departments of Medicine, Family and Community Medicine, and the Institute of Health Policy, Management and Evaluation at the University of Toronto.

Michael Skaff
Chief Operating Officer, Jewish Senior Living Group
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
As Chief Information Officer of LesConcierges, Skaff led customer-facing technology product strategy and operations, Product Development, Professional Services and two other departments. The company helped drive ultra-high net worth cardholder loyalty for the world’s largest financial institutions before ultimately being acquired by AccorHotels, the world’s fifth-largest hotel group. He also served for over four years as the CIO of the San Francisco Symphony and ran Technical Services at Bare Escentuals, Inc., a $2.4 billion public cosmetics company acquired by Shiseido.
Skaff serves as an advisor to technology, media and venture capital firms, and has served as a guest lecturer at San Francisco State’s business school. He has been named one of the Top Social CIOs on Twitter for four years in a row by the Huffington Post, and one of the Top 20 Most Innovative Midmarket CIOs by CRN, and was just nominated to the Business Transformation 150 by Constellation research, for his work in transforming healthcare.

Katie Smith Sloan
President and CEO of LeadingAge
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Sloan also serves as the executive director of the Global Ageing Network, an organization with a presence in over 50 countries committed to improving the quality of life for people as they age throughout the world.
Sloan serves on the Board of Directors of the Centre for Aging and Brain Health Innovation (CABHI) based in Toronto, HelpAge USA, the Long Term Quality Alliance (LTQA) and ValueFirst, a group purchasing company serving the aging services field. She is also co-chair of Dementia Friendly America, a multi-sector collaborative with a mission to foster dementia friendly communities.
Sloan has a master’s degree from the George Washington University and a bachelor’s degree from Middlebury College.

Lisa Sokoloff
Manager, Training & Simulation, Baycrest Health Sciences
POSTER #1 – Project ECHO Care of the Elderly-Long-Term Care
Wednesday, September 18, 2019
12:30 pm – 12:45 pm

Armin St. George
CEO, Crosswater Digital Media LLC
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Panel – Aged Care for the Future: Optimizing Models of Care
Thursday, September 19, 2019
10:30 am – 12:00 pm

Brent Stebbins
Partner, RLPS Architects
Live Small to Live Big: Design Strategies for Big Living in Small Spaces
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm
With over 25 years’ experience as an Architectural Designer, Brent works with clients to transform their objectives into innovative design solutions. Brent has compiled a diverse portfolio including award-winning designs. An NCARB Registered Architect and a member of the AIA, Brent serves as an Advisor and guest critic to the School of Construction and Design Technology at Pennsylvania College of Technology. Brent’s passion for studying architecture continually refines his skillset and design vision.

Kim Stelmacovich
Director of Quality Transformation, Revera Inc.
Thursday, September 19, 2019
2:00 pm – 3:00 pm
She is a contributing author to Dr. G. Ross Baker’s research: High Performing Healthcare Systems: delivering Quality by Design (2008) and hascompleted a multitude of courses in quality improvement through organizations such as the Institute for Healthcare Improvement.
Kim holds a Master’s Degree in Health Administration from the University of Toronto Institute of Health Policy, Management and Evaluation, where she is Adjunct Faculty. She also holds a Bachelor Degree in Occupational Therapy from Western University. She is Chair of the Quality Committee for Safehaven Project for Community Living, Toronto.

Jackie Stone
Vice President Sales Consulting, Varsity
When Your Story Meets Their Story: A Powerful Collaboration
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 1: 2:00 pm – 2:20 pm
Jackie has more than 28 years of experience as a senior living sales and marketing professional. She has performed sales, marketing and operations roles within several communities, and as a consultant has worked with nearly 100 senior living communities of all shapes, sizes and levels of care across the United States. Jackie has pre-sold greenfield projects and expansions, performed sales and marketing audits, spearheaded research projects and been a vital contributor in strategic planning initiatives.

Dr. Robyn Stone
Senior Vice President of Research, LeadingAge and Co-Director, LeadingAge LTSS Center, UMass Boston
Tuesday, September 17, 2019
8:00 am – 5:30 pm
Panel – That’s Debatable – Challenges for Aged Care Providers of the Future
Thursday, September 19, 2019
10:30 am – 12:00 pm

Lisa Thomson
Chief Strategy and Marketing Officer, Pathway Health Services, Inc.
A Leader’s Guide: How to Successfully Incorporate the INTERACT™ 4.0 Quality Improvement Program to Reduce Unnecessary Hospitalizations
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Oral Session 21 – ORGANIZATIONAL AND SYSTEM QUALITY IMPROVEMENT PROJECTS
Disrupting the Status Quo While Creating a Culture of Innovation. Transform Your Organization Data into Quality Outcomes and Operational Success
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Sue Thomson
Chief Executive Officer, McLean Care Ltd
Steering Seniors in The Right Direction – Learn How Our Hector-VR Driving Simulator Is on The Road to Success
Thursday, September 19, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm

Andre Vandenberk
Chief Innovation Officer, VitalHub Corp.
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Jonas Vanderzwan
Medical Director, WeedMD
Navigating a New World: The Future of Medical Cannabis and Seniors
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm

Robbie Voloshin
Corporate Director of Marketing, United Methodist Communities of New Jersey
Going Beyond Age and Income: Understanding Your Community’s Psychographic Profile
Wednesday, September 18, 2019
2:00 pm – 3:00 pm
Presentation 2: 2:20 pm – 2:40 pm
Robbie holds a bachelor’s degree in business/marketing from Montclair State University. She is also a certified Six Sigma Black Belt and an active member of Rotary International.

Adrian Wagg
Capital Health Professor of Healthy Ageing, University of Alberta
Safer Care for Older People in residential Environments: SCOPE
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 2: 11:20 am – 11:40 am

Lan Wang
Senior Analyst, Canadian Institute for Health Information (CIHI)
Taking a closer look at pan-Canadian health workforce trends in long-term care
Wednesday September 18, 1019
2:00 pm – 3:00 pm
Presentation 3: 2:40 pm – 3:00 pm

Teresa Webb
Dementia Advocate and Executive Director/Founder of FTDARN (Fronto Temporal Dementia Advocacy Resource Network)
Re-framing Dementia; A Leadership Call To Action
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm
Ms. Webb first noticed changes in her memory and speech during a public presentation when she had difficulty with word-finding. Additional concerns, including trouble concentrating, short term memory loss, and inability to keep up with daily work responsibilities, led her to make an appointment with a neurologist. After experiencing a brain aneurysm, Ms. Webb underwent a craniotomy for aneurysm clipping. Diagnostic testing initiated after this procedure, including neuropsychological evaluation, confirmed the diagnosis of LvPPA.
Ms. Webb refuses to allow the diagnosis to slow her life journey down! She is an active member of The Association for Frontotemporal Degeneration Think Tank Advisory. She also has been active with the nonprofit To Whom I May Concern, sharing her experience living with dementia through live performances and the film This Is My Voice. Ms. Webb is the founder and chair of Frontotemporal Dementia Advocacy Resource Network (FTDARN), a nonprofit established by those living with FTD to meet the basic needs of others with a diagnosis and she facilitates a video support group for individuals living with FTD and other dementias. Ms. Webb focuses on positive living with dementia by staying physically active; she participates in half marathons to raise funds for dementia research. Ms. Webb educated those who attend the gym she belongs by appearing in a short film that speaks to the need of those diagnosed staying physically active. This film was shared nationally as well as the gym sites in Canada. When not running, Ms. Webb can be found at the gym or a Pilates studio.
Ms. Webb lives in Phoenix Arizona with her wife, Denise and their 5 dogs and 1 parrot.
According to Ms. Webb, “I know what my future entails, but the future isn’t here yet. Today I chose to live it fully.”
Lindsay Webber
Director of Life Enrichment, Osgoode Care Centre
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Dan Weiberg
Public Relations Manager, Home Instead Senior Care
Tuesday, September 17, 2019
8:00 am – 5:30 pm

Helen Wei-Randall
Program Lead, Canadian Institute for Health Information
Step-by-Step Guide to Using Indicators: Support Critical Thinking to Improve Health Care Performance in Your Organization
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 3: 11:40 am – 12:00 pm

Jenna Weiss
Director of Learning, LiveWell
Re-framing Dementia; A Leadership Call To Action
Wednesday, September 18, 2019
3:15 pm – 4:15 pm
Presentation 1: 3:15 pm – 3:35 pm

Dave Wessinger
Co-founder and President, PointClickCare
Tuesday, September 17, 2019
8:00 am – 5:30 pm
In his role, he is responsible for leading the company’s Sales, Marketing, Operations, Customer Success, Strategic Initiatives and Customer Experience teams. For more than 20 years, Dave has worked in the senior care information technology industry and is actively involved in many industry associations and advocacy efforts on behalf of senior care providers, including CPAC, NASL, AHCA IT, CAST, and ONC.
Prior to co-founding PointClickCare, Dave was a manager of IT for a multi-site provider and focused on software implementation and adoption. His unique blend of senior care provider knowledge and technical expertise proved invaluable in the creation of the PointClickCare solution, and the design decision to leverage SaaS as the delivery platform in 1999. Today, over 17,000 facilities rely on the PointClickCare platform to care confidently for millions of patients each day. Dave continues his passion for the industry and is committed to helping providers improve outcomes through the use of Health Information Technology.
Dave currently sits on the board of directors for PointClickCare Technologies Inc.

Steve Whincop
Senior Project Manager, Feros Care
My Feros Portal
Wednesday, September 18, 2019
11:00 am – 12:00 pm
Presentation 1: 11:00 am – 11:20 am
Two 2 years ago, Steve’s focus changed entirely when he left the commercial world of financial services to join Feros Care, a not for profit in the Aged Care and Disability support sector. Steve now runs Feros’ IT project portfolio and in house software development teams, focussed entirely on creating solutions that improve Feros’ clients’ lives. “Right now”, Steve says, “my career satisfaction is at an all-time high and I want to ride it as long as I can”.

Tara-Lee Yakielashek
Executive Director, Beacon Hill Lodge, Revera Long Term Care
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Karthika Yogaratnum
Research Associate, SE Research Centre
Wednesday, September 18, 2019
2:00 pm – 3:00 pm

Jack York
President/Co-Founder, It's Never 2 Late
Wednesday, September 18, 2019
3:15 pm – 4:15 pm