OCTOBER 26-27, 2020

VIRTUAL PLATFORM FAQ's

Navigating the Virtual Conference Platform

Take a look at some Frequently Asked Questions below and watch the quick video overviews under each section

A) Exploring This is Long Term Care Virtual Conference
B) Need Support?
C) Attend Sessions at the This is Long Term Care Virtual Conference
D) View Session Recordings
E) Take part in the Virtual Scavenger Hunt
F) Chat, Questions and Networking
G) Accessing The Vault
H) Accessing Exhibits and Connecting with Exhibitors
I) What is Going on in the Social Lounge

A) Exploring This is Long Term Care Virtual Conference

This is Long Term Care Virtual Conference will begin in the Lobby. Use your cursor to move around and click on doors, signs, and objects to navigate and move from room to room or to join presentations. Once you are in another room, you can always click on the Exit sign within the room to return back to the Lobby. Be sure to keep your eyes and ears open for the Scavenger Hunt items!

B) Need Support?

Watch the Welcome Video or FAQ videos by clicking on Support in the top navigation menu.

You can also chat with someone in the Help Desk by going to the Lobby and clicking on the Help Desk in the bottom left corner of your screen during Conference hours between 8:30 am and 4:30 pm EDT Monday, October 26 and Tuesday, October 27.

C) Attend Sessions at the This is Long Term Care Virtual Conference

Main Stage sessions (Keynotes) and Breakout sessions can be accessed with a simple click!

From the Main Stage room, click on the main stage screen to play to livestream.  You’ll also be able to participate in live Q&A here by clicking on the “Keynote” chat in the bottom right corner in the Main Stage room.

From the Breakouts room, click on the session title on the pillar for the session you’d like to attend. You can return to the Lobby by clicking the Exit signs when you’re finished watching. You’ll also be able to participate in live Q&A here by clicking on the “Keynote” chat in the bottom right corner in the Main Stage room.

All breakout sessions will be available on-demand after they’re presented in the “Recorded Session” tab within the top navigation menu until October 30th at 4:30pm EDT.

D) View Session Recordings

Session recordings from sessions that have already taken place can be accessed with a simple click! Click on Program in the navigation bar and click Recorded Sessions. Content will be available here until October 30th at 4:30pm EDT.

E) Take part in the Virtual Scavenger Hunt!

Just like our in-person events, we’ve come up with a fun and interactive game for our delegates! By participating, you will be entered to win a draw for a complimentary 2021 TiLTC registration! Keep your eyes and ears open for fall themed items throughout the platform. You may have to chat with exhibitors, watch videos or just be on the look out! In the Lobby you’ll find a poster that says Scavenger Hunt when you click there a PDF for download will be available and the online submission form! You can use the PDF to help you collect the answers and when complete, fill out the online form! The winner will be announced post-conference. Good luck!

F) Chat, Questions and Networking

We’ve set up various chat rooms for questions and networking!
On the bottom right-hand corner of your screen in every virtual platform room, whether it’s the Lobby, Main Stage, The Vault, etc., you should see a Chat icon.  Click on the Chat icon and you should see three different tabs: Chats, Friends and Recent.  Under the chat tab, we’ve set up 3 different topics: General Conference, Main Stage and Breakouts.  General Conference is a great place to make comments on content overall and update everyone on how many scavenger hunt clues you’ve solved! Breakouts is a chat to talk more with your peers about the specific breakout session content and the Main Stage chat will be used to facilitate the live Q&A during keynote presentations.   In the same chat tab, you can scroll down and see the full list of delegates and exhibitors to start 1:1 chats with.  If you want to make sue you connect with certain colleagues, you can “star” them which will move them over to your friends tab.  Any conversations you have will also appear in your recent tab for your convenience.

G) Accessing The Vault

This new and improved virtual format of our traditional Innovator’s Den, “The Vault”, features 6 videos put together by our Business Partners to highlight their products or services that support LTC homes through future pandemics, pandemic planning, or overall crisis response!  Vote on which product or service you think is best by clicking on the Voting stand within the room and answer 3 very quick questions!  Keep your eyes peeled for scavenger hunt items!

H) Accessing Exhibits and Connecting with Exhibitors

Once you click on the exhibit doors and enter the Exhibit space, you’ll find a directory of all vendors. Click on any room or exhibitor to watch the videos, download their handouts and materials, and chat with them one-on-one! Don’t forget that our Corporate Alliance Partners exhibits are located conveniently in the Lobby for you and you can connect with them there! Be sure to keep your eyes open for scavenger hunt items while you’re networking!

I) What is Going on in the Social Lounge?

The Social Lounge is a fun and interactive space to hang out and explore!  Here you have access to a FIT Bootcamp each morning to get you energized and ready to take on each day.  You’ll also find two sponsored break videos! On day one, tune in for a 7th inning stretch and on day 2 learn how to make a delicious pumpkin spice smoothie bowl!